Warranty & support
Buy with confidence. Stay supported.
Every YEYAY product is covered by a clear warranty and backed by responsive after-sales support — on WhatsApp, by phone, or in person by appointment.
Standard warranty
Most products carry 6–24 months manufacturer warranty. Check the product page for exact coverage.
Installation support
Free remote setup guidance. Paid pro installation available in select cities.
After-sales on WhatsApp
Get help from a real human, fast — every working day.
How to claim warranty
- 1. Message us on WhatsApp with your order ID and a short video of the issue.
- 2. Quick diagnosis — many issues are solved on chat in minutes.
- 3. Replace or repair — if covered, we arrange a replacement or repair as fast as possible.
What's covered
- · Manufacturing defects
- · Faulty components on arrival
- · Power/board failure under normal use
What's not covered
- · Physical damage, water damage, burn marks
- · Unauthorized repairs / modifications
- · Damage from power surge without surge protection
Full policy at checkout